Our Work Policy
No employee is subjected to any form of forced labor or debt-based employment system.
We are committed to employing all our employees under equal conditions and with their own consent in suitable positions.
All employees are guaranteed by ARMA BASIM to exercise collective bargaining and union rights.
Working Hours
Working hours are arranged in accordance with national laws, not exceeding 45 hours per week. (According to Turkish law, the normal working week for adults is 45 hours, with a maximum of 270 hours of overtime per year.)
Overtime should not exceed 12 hours per week and is not regularly requested. Compensation for overtime is paid in accordance with the law.
Our Complaint and Feedback Policy
We address all feedback and points causing customer dissatisfaction based on principles of transparency, accessibility, accountability, objectivity, confidentiality, customer orientation, and continuous improvement.
When personal information is necessary, it is handled internally within the organization during evaluation and is not shared with third parties without approval.